Shuvowin Terms & Conditions – Know the rules before using the platform.

By accessing Shuvowin, creating an account, or using any of our services, you are deemed to have fully agreed to these Terms & Conditions. If you disagree with any part of these terms, please discontinue use of the platform.

These Terms & Conditions apply to Shuvowin and all its associated services — including the website, mobile app, live chat, and all other digital channels.

The following eligibility requirements must be met to open an account on Shuvowin:

• Your age At least 18 years of age must be.
• You must register using accurate and truthful information.
• One person Only one can open an account.
• If multiple family members open accounts from the same address or device, please contact support for verification.
• The mobile banking number used during registration must belong to you personally.

After registration, shuvowin may request KYC (Know Your Customer) verification. You may be required to submit a photo of your national ID or passport before your first withdrawal. This is done solely for your protection.

Keeping your Shuvowin account password and login details confidential is entirely your responsibility. You are fully accountable for all activity that occurs on your account.

• Account login credentials Do not share with anyone।
• Enabling two-factor authentication (2FA) is strongly recommended.
• If you notice any suspicious activity, report it to support immediately.
• Allowing anyone else to access or use your account is strictly prohibited.

Shuvowin will never ask for your password by phone, SMS, or email. If anyone requests your password, it may be a scam — contact our support team immediately.

Shuvowin currently supports deposits via bKash, Nagad, Rocket, and bank transfer. The following important rules apply to all deposits:

• Minimum Deposit Amount BDT 100।
• For deposits, you must Registered in your own name A mobile banking number must be used.
• Deposits from accounts in a third party's name will not be accepted.
• Deposits are typically credited within 5 minutes.
• If a delay occurs due to technical issues, please contact support with your transaction reference number.

Certain conditions must be met before you can withdraw from Shuvowin. These are in place to protect users and ensure the platform operates fairly.

• Withdrawals are available only Verified Account can be made from.
• Minimum Withdrawal Amount BDT 100 (bKash/Nagad)।
• For deposits and withdrawals The same mobile banking number must be used.
• Wagering must be completed before withdrawing any winnings derived from a bonus.
• Withdrawals are typically processed within 5–15 minutes.
• Suspicious activity may require additional time for verification.

Shuvowin never withholds legitimate withdrawals. However, if evidence of fraud or policy violations is found, Shuvowin reserves the right to suspend the withdrawal and conduct an investigation.

Shuvowin offers a range of bonuses and promotional offers. Each offer comes with specific terms and conditions that should be read carefully.

• Once a bonus is activated Wagering requirement Applies automatically.
• Every bonus has an expiry date — any bonus that is not used within the valid period will be forfeited.
• Each person is entitled to one bonus offer Only once can be used.
• Bonus funds cannot be withdrawn directly — the required wagering amount must be bet first.
• If multiple accounts are used to claim bonuses, both accounts will be permanently banned.

Specific rules apply when placing bets in Shuvowin's Sports Betting and casino sections.

• Once a bet is confirmed Modifications or Cancellations is not permitted (except via the cash-out feature).
• If incorrect odds are displayed due to a technical error, shuvowin reserves the right to void the affected bets.
• If a match or event is cancelled, the bet will be refunded.
• Any attempt to exploit connection issues during live betting will result in bet cancellation.
• Shuvowin reserves the right to void any winnings resulting from a game error or bug.

Shuvowin uses a certified RNG (Random Number Generator) across all games, regularly audited by independent third parties.

Engaging in any of the following activities will result in permanent account closure and possible balance forfeiture:

• Bots or Automated Software placing bets using
• Renting out your account or using another person's account.
• Attempting to claim bonus benefits by creating multiple accounts.
• Using the platform for money laundering or illegal financing.
• Exploiting technical vulnerabilities in the platform to gain an unfair advantage.
• Attempting to hack the system or gain unauthorized access.

Shuvowin believes gaming should be fun — not stressful or harmful. That's why we place the highest importance on responsible gaming.

• You can set deposit limits, bet limits, and session time limits.
• Self-Exclusion can be activated at any time upon request — it takes effect immediately.
• Parental controls should be used to protect minors under 18 from accessing gaming.
• If you feel you may have a gaming problem, please speak with our support team.

For more details, visit our Responsible Play View the page.

If you have a dispute or complaint, please contact our support team first. Most issues are resolved within 24 hours.

• After the complaint is submitted 7 business days an initial response will be provided within
• In the event of a betting dispute, shuvowin's records shall be considered final.
• Transaction logs will be used as evidence in any cashier disputes.
• A decision will be made impartially after hearing both sides.

Shuvowin never takes sides unfairly. All legitimate claims from honest users are given full and careful consideration.

Shuvowin reserves the right to partially or fully suspend its services in the following circumstances:

• During scheduled technical maintenance or upgrades.
• In the event of a security threat or cyberattack.
• When certain services must be suspended for legal or regulatory reasons.
• In the event of a natural disaster or unforeseen circumstances.

Advance notice will be given wherever possible before any service interruption. In urgent situations, immediate action may be taken without prior notice.

If you have any questions about these Terms & Conditions or need assistance, please reach out to our support team. We are available 7 days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom corner of the platform.
• For general inquiries, visit our FAQ View the section.

When contacting Shuvowin, always use your registered email address or mobile number so we can verify your identity quickly.